Andy & Me and the Hospital: Further Adventures on the Lean by Pascal Dennis PDF

By Pascal Dennis

ISBN-10: 1498740332

ISBN-13: 9781498740333

ISBN-10: 1498740340

ISBN-13: 9781498740340

Based at the author's years of expertise operating with Toyota’s grasp academics and with businesses in the middle of nice swap, this e-book follows the tale verified within the Shingo Prize-winning publication, Andy & Me: challenge & Transformation at the Lean Journey.

In a funky and readable variety, Andy & Me and the health facility: additional Adventures at the Lean Journey follows Tom Pappas's courting with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled right into a significant manhattan urban health center in problem. Can they translate and practice Toyota’s strong tools and pondering to avoid wasting the sanatorium from disaster?

Using a compelling novel structure, the publication demonstrates the best way to follow Lean considering in a healthcare atmosphere. It illustrates the occasions, characters, and plant politics you are going to probably face as you move via your Lean healthcare trip. because the tale unfolds, you can find the way in which of considering and behavioral alterations required to enforce confirmed Toyota construction procedure (TPS) equipment, instruments, and considering in healthcare. you'll learn:

  • What a Lean transformation in a health center may still glance like
  • The total method you want to take
  • The management and behavioral alterations required
  • How to enhance techniques and higher enhance and have interaction people
  • How to construct and maintain a Lean administration system
  • How to translate and practice Deming’s "profound process of knowledge"

This publication presents transparent and straightforward information on what it takes to effectively enforce Toyota tools in healthcare settings. It stocks priceless insights on how the several parts have to healthy jointly to carry measurable procedure development effects. similar to its bestselling predecessors, this publication contains learn questions after every one bankruptcy to help studying and to facilitate dialogue in workshops or lecture room settings.

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Extra info for Andy & Me and the Hospital: Further Adventures on the Lean Journey

Sample text

Will revenue increase proportionately? There are also painful one-time hits, such as Hurricane Sandy, which resulted in $60 million in lost revenue and substantial uncompensated clean-up costs. Andy and I watch online videos and some very old photos. We study customer feedback pages. Some people love Grandview, but they’re a minority. A few are visceral in their contempt. Have they lost family? I turn off my iPad. We order more bourbon. “Good summary. Thank you, Tom-san. ” I take a sip of bourbon.

C. What are the correct countermeasures? d. What countermeasures has Toyota taken? Do you think they will be effective? Explain your answers. 2. ” a. Do you agree or disagree? Explain your answer. b. Is better S, Q, and D at lower cost possible? Explain your answer. c. Provide at least three examples of organizations that have managed to do this. Can you suggest any reflections or learning points? 3. Andy poses a difficult question: “Healthcare leaders have learned to think in a certain way over many years.

Manufacturing is my home. What else am I going to do? Study Questions 1. Everything seems to be going well for Tom. Why do you think he’s unhappy? 2. ” a. Do you agree or disagree? Explain your answer with examples. b. How would you describe your organization’s culture? ” It’s okay to use simple stick figures, circles, and arrows. 3. Tom feels Taylor Motors’ “corporate antibodies” awakening. a. What do you think he means? b. What do corporate antibodies seek to achieve, and how? c. Can you give any examples from your experience?

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Andy & Me and the Hospital: Further Adventures on the Lean Journey by Pascal Dennis


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